Privacy Policy

ScentHaven is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website ("Service").

Information We Collect

We collect two types of information on the Service:

  • **Personal Information:** This includes information that can be used to identify you, such as your name, email address, and billing information. You provide this information to us when you create an account, place an order, or subscribe to our newsletter.
  • **Non-Personal Information:** This includes information that cannot be used to identify you, such as your browser type, operating system, IP address, browsing activity, and demographic information. We collect this information automatically when you use the Service.

How We Use Your Information

We use your personal information to:

  • Process your orders and provide you with the Service.
  • Send you marketing communications, such as newsletters and promotional offers.
  • Respond to your inquiries and requests.
  • Improve the Service and our offerings.

We use your non-personal information to:

  • Administer the Service and diagnose technical problems.
  • Analyze trends and usage patterns.
  • Improve the functionality and usability of the Service.

Disclosure of Your Information

We may disclose your information to third-party service providers who help us operate the Service and deliver our offerings. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes for which it has been disclosed.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process, or to protect the rights, property, or safety of us or others.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Your Choices

You have the right to access, update, or delete your personal information. You can also opt out of receiving marketing communications from us.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.